Israel Mgdesyan, Head of the sales department of AVTODOM Electro, spoke about the features of operating LiXiang electric

1.     What models of LiXiang are available in AVTODOM?

Models Li6, Li7 and Li9 in all modifications and configurations are available in the AVTODOM now. Li8 is the only model that we do not have. However, it is unpopular in Russia.

2.     What are the distinctive features of Li7 and Li9? What are the advantages of each model?

A split row of rear seats and a 3rd row for passengers are a distinctive feature of the Li9 from the Li7. Li9 is a comfortable car in terms of convenience. Li7 is a large, family-friendly, comfortable crossover. Both cars are excellent. They actually differ only in the need for a third row of seats and a separate second row.

3.     What operating features do these electric cars have?

There are no special features if we are talking about LiXiang. I have been using a car of this brand for a year. I do not have any problems with it. A car owner can fill up his car with gasoline if he lives and moves in the city, and it is difficult for him to find an electric charging station. The engine will generate and transfer charge to the battery. The car can be charged from a household socket, if it is often parked in a private sector. There are no problems here at all. The only catch may be the battery life. However, it is not as scary as it seems at first glance. It is enough to refuel the car if there is no way to connect to power. Moreover, the engine will begin to produce energy to charge the battery.

4.     How is LiXiang's maintenance specifics different from other brands' electric vehicles?

In all-electric cars, only the cabin filter is replaced, because there is no internal combustion engine. In LiXiang, you additionally need to fill in oil and change the oil filter in the engine. There are no other distinctive features.

5.      Are there any difficulties with servicing LiXiang electric vehicles?

We do not have any difficulties today. All necessary consumables are available. Any additional functions can be connected or configured even remotely.

6.     Are there any difficulties with the supply of spare parts for these models? If not, what is the waiting time for spare parts? How do you assess the adaptability of these models to the harsh Russian conditions?

The car is fully prepared for harsh conditions. There are no problems in operation. The car's engine started even when the temperature was below -30 this winter. The retractable handles have never frozen. Spare parts for cars with internal combustion engines of more well-known brands are difficult to find than to order delivery from China in the current realities. Any LiXiang spare part will arrive in 3 weeks, even if it is out of stock. However, we usually have most spare parts, such as windshields and bumpers in stock.

7.     Is there a warranty for LiXiang cars from AVTODOM?

Yes, we provide 1-year warranty on all electric cars, series and parallel hybrids.

8.     What is the advantage of purchasing and servicing a LiXiang vehicle from AVTODOM?

Firstly, the client buys a car from a reliable seller, because the AVTODOM has been on the market for over 30 years. Our dealership employees have a high level of product knowledge and high customer focus. Buying from a reliable company that has a good reputation and many positive reviews is really the right decision. We always bear legal responsibility to our clients.

9.     What are the key advantages of LiXiang cars that you emphasize when interacting with potential buyers?

The first distinguishing feature is the quality of the car, its detailing. For example, Nappa leather interior trim, which is actually used to trim LiXiang today, is no longer present in the trim of cars of German brands; leatherette is everywhere. Another feature is the excellent air suspension, thanks to which the car handles the road very well. There are no analogues to these cars in terms of price-quality ratio. Customers who have already taken a test drive, assessed the quality of the car and learned the specifics of its service, choose LiXiang.

10.   What trends and preferences do you notice among your customers when choosing a LiXiang model?

The main preferences are the dimensions of the car. LiXiang does not skimp on the quality of any car in its line. More compact dimensions - a car for the wife. A bigger car is for husband. Something between means one car per family. Since the appearance of the Li6, everyone has been buying this model for their spouses, because this car like a BMW X5, which can be easily replaced and get a high-quality crossover. Owners of a BMW X 7 or Mercedes-Benz GLS mainly use the Li9 as a driver. These cars are sold in the premium taxi segment. The customer calls Business and the Li9 can arrive instead of the S-Class in Yandex taxi now.

11.  What additional services and bonuses do you provide to your customers who purchase LiXiang?

We must understand that cars are supplied without security for the Russian market. They have two languages in the basic setup - Chinese and English. We can russify the car, download any applications that our customers use, for example, Yandex Navigator. There are three monitors in the car. You can download children's programs, cartoons and online cinemas for the back row. You can set the windshield projection so that when you turn on the turn signal, the side camera is displayed. There are about 780 items of available options that can be changed when connected to the car and customized for a specific user.