BitStarz Casino Review

BitStarz  – Experiences

The first thing we noticed was a completely different website design compared to most online casinos. We are used to specific colors and graphics being used to attract players, but this casino takes a much softer approach. Not only is it easy on the eye, but it also has a casino mascot, which is something a little different. Zeegmund, the brand ambassador, features throughout the site, and it makes the whole experience more enjoyable.

Not getting lost in the whimsical nature of the site, BitStarz Casino boasts an impressive games lobby. Whether you want to play slots, jackpots, card games, or table games, everything is available. As a bonus, the customer service is reliable, and there are some juicy signup bonuses to enjoy. Overall, it creates an excellent first impression and delivers after that best online casino.

Welcome Bonus

The Zee welcome bonus offers new players something unique and full of value. It spans your first three deposits and involves not only a matched bonus but also free spins and Zee points. Below are the full details of the BitStarz welcome bonus, which is currently on offer.

1. 1st deposit – 100% up to $300 + 100 Zee spins on Starburst + 500 Zee points.


2. 2nd deposit – 50% up to $500 + 25 Zee spins on Gonzo’s Quest.


3. 3rd deposit – 25% up to $700 + 25 Zee spins on Reel Rush.

That makes for a total of $1,500 in bonuses and 150 free spins. It is one of the better casino welcome bonuses we have seen, and we commend BitStarz for setting it out this way. Not only does the bonus allow you to unlock up to $1,500 in bonus credits, but you also get to test out some of the best slot games on the market. Getting 100 free spins at Starburst is top quality, as it is a much-loved game among slot players.

If you deposit a second and third time, you will get free spins on Gonzo’s Quest and Reel Rush. They are two fun slot games to play; the best part is that you do not need a bonus code. Just follow our links to access your BitStarz login.

Campaigns for existing customers

BitStarz is one of the best online casinos for offering bonus campaigns for existing customers. You can get a deal every single day, which is great value for players. Everything from Zee points, bonus refunds, and deposit deals is scheduled to be released every day except Sunday. Below is the guide to the Zee Daily Offers, which starts every Monday with Buzee Monday and concludes on Saturday with the ZeeRocks Saturday deal.

1. Monday – play Masquerade slot game, and for every $10 bet you make, you get 4 Zee Points instead of 2.


2. Tuesday – 10% back on real-money losses in bonus funds up to $100. Real money losses are based on your weekly activity from Tuesday to Monday.


3. Wednesday – 20% deposit bonus up to $500. A minimum deposit of $20.


4. Thursday – Bet $200 in real money on the live casino tables and get a $10 bonus that is valid on any game.


5. Friday – for every $100 you wager on any slot game, get a $5 bonus of up to $20 maximum.


6. Saturday – for every $1 deposit, get 1 Zee spin, up to 500.

It is a vast range of bonus campaigns that BitStarz Casino delivers, and it has something for everyone. There is no no-deposit bonus, but getting a bonus six days of the week is very generous.

Slots and Jackpots

Due to the sheer number of slot games available, it can be tough to find the best games. Thankfully, BitStarz Casino has put the best slots at the top of the list. You do not need to search around for the likes of Wild Swarm, Book of Dead, Thunderstruck II, and Immortal Romance. They are easy to find, and if you do not want to play the popular games, there are hundreds more available.

One aspect that they excel at is jackpot games. It offers a comprehensive list of all the best and biggest progressive jackpot games. You can try to win big by playing Mega Moolah, Wheel of Wishes, Super Spinner, and The Naked Gun. These are just some of the great progressive jackpot games offered at BitStarz, and given that some games jackpot to over $10 million, they are well worth signing up for. Overall, we cannot complain about the depth of its gaming lobby. It has more games than most casinos, which is a positive.

Table and card games

It appears BitStarz Casino puts most of their time and effort into the slots and jackpots. We are not saying the table and card games lobby is weak, but it pales in comparison. However, fans of blackjack, baccarat, and poker get good options, just not as many as we would like to see.

There is a lack of limit options for small and big players. It is good to have a mix to suit all bankroll levels, but they fall short in this regard. There are not many roulette options for fans of the spinning ball, but what they have is sufficient for new players to the game.

In addition to the standard table and card games, BitStarz also offers "other games," which would be classified as niche games. Here you will find the likes of scratchcard games such as Grand National and Fishin Frenzy. It complements the casino nicely but does not offer much in terms of depth.

Live Casino

Prepare to be disappointed because we were. As we said above, there isn’t much focus on the table and card games sector, and that is evident with the live casino. You get a total of 18 options, which is far less than the hundreds of options at other online casinos.

Powered by NetEnt and Evolution Gaming, there is nothing wrong with the quality of live games offered. It’s no blight on the software developers, and the games are enjoyable, but it would have been good to see more options. If they can have 1000+ slot games, then surely a few more live casino games would not hurt.

Overall, it is a lackluster attempt from BitStarz to offer a live dealer casino. However, there is room for improvement.

Customer Service

A live chat customer service team is available 24/7, and that is great to see. Knowing that you can ask the BitStarz team questions at all times of the day is excellent, so it gets a thumbs-up there. If live chat is not your thing, you can send an email to supp[email protected], and response times are typically within 3-4 hours. When dealing with the customer service team, we were happy enough with the service, but it was not the best we have experienced. The team could use a little more patience and care.

The website has an FAQ section, which covers a wide range of topics, including getting started, account details, deposits, withdrawals, free spins, games, mobile gaming, troubleshooting, privacy, and responsible gambling. In short, it provides a good range of helpful information.

BitStarz Mobile and App

The BitStarz mobile casino offers instant-play and is available on any Android or iOS device. Featuring all the quality features of the desktop version, customers playing on their mobile will enjoy the full casino experience. It runs fast, smoothly, and most importantly, the full gaming lobby is on display.

VIP Program

Known as the "Zee Club," the BitStarz VIP program has five levels, each offering unique bonuses. Below is a breakdown of every level of the Zee Club.

1. Zee Club – your starting point as soon as you make a deposit. There are no additional bonuses for the Zee Club, apart from the welcome bonus.


2. Master Zee – accumulate 7500 Zee points, which gives you more weekly free spins.


3. Doctor Zee – accumulate 15,000 Zee points, which gives you higher and faster withdrawals.


4. Professor Zee – accumulate 30,000 Zee points and get your personal account manager.


5. Zee Secret Society – No information is given, other than "We will call you."

BitStarz Casino – Our Conclusion

BitStarz Casino made a good first impression, and although it did not fully live up to expectations, it has the makings of being an excellent casino. The slot gaming lobby is incredible, and we enjoy how new players can unlock promotions every day. The promotions are not life-changing, but they are generous all the same.

Overall, we would be happy to play at BitStarz Casino, but we would stick with the slot and jackpot games. They excel at offering the biggest range of games, and coupled with the welcome bonus, it is worth signing up.

Frequently Asked Questions

Is BitStarz licensed to offer online casino games?

Yes. BitStarz is a fully licensed online casino and operates under the Malta Gaming Authority. Canadians can legally play here and are not subject to any restrictions.

What payment methods are available at BitStarz?

Canadian players can deposit using debit or credit cards and several other payment options, including VISA Electron, Mastercard, Skrill, PayPal, and Neteller.

Does BitStarz offer no-deposit bonuses?

No, BitStarz currently only offers a welcome bonus that requires a deposit. Find more information here.