AVTODOM Pulkovo won in the category Telephone Sales Professionals of the Auto.ru Customer Service Index Award – 2024

The grand ceremony of the ICS Award from Auto.ru took place on February 20, 2025. The annual Customer Service Index Award is a special award for auto business professionals who provide an outstanding customer experience. The award ceremony took place on the territory of Loft Hall in Moscow.
More than 170 representatives of dealerships from all over Russia attended the ceremony. 23 companies became laureates of the award in eight nominations. The best dealers from Moscow, St. Petersburg and the regions were determined in each of the nominations.
Awards are distributed based on the Customer Service Index (CSI). CSI is based on reviews from real customers who communicated with representatives of car dealerships about purchasing a car in 2024. The AVTODOM Pulkovo dealership won the Telephone Sales Professionals nomination of the Auto.ru Customer Service Index award of 2024.
"Our used car sales department won the Telephone Sales Professionals nomination of 2024. This result is the merit of the entire team, professionalism, perseverance and the ability to build effective communication with customers. I thank everyone for their contribution to this success. We do not stop there and continue to develop sales, service and customer experience. Forward to new victories!", - Aleksey Alekseev, Head of the Used Car Sales Department at AVTODOM Pulkovo, shared a comment.
GC AVTODOM was founded on December 21, 1992. This is one of the largest automobile holdings in Russia, which specializes in sales and service of premium and luxury cars today. There are well-known world brands in the portfolio of the group of companies: SERES-AITO, Audi, AURUS, BMW, BMW Motorrad, BRP, Ducati, EXEED, GAC, Hongqi, JAECOO, Jaguar, KTM, Lamborghini, Land Rover, LiXiang, Mercedes-Benz, MINI, OMODA , Porsche, Volvo, Zeekr. AVTODOM is constantly developing, opening new dealership centers and updating the infrastructure of existing ones. It develops the sales of used cars, offers a full range of financial services and cooperates with reliable leasing companies and trusted partner banks.
FECHA: a las 10:36h (364 Lecturas)
AUTOR: GC AVTODOM
EN: Transportes